Terms & Conditions

Effective Date: July 17, 2026

Welcome to Palmera Media LLC ("Palmera Media," "we," "our," or "us"). These Terms & Conditions ("Terms") govern your access to and use of our website located at https://palmeramedia.co and any services provided by Palmera Media LLC.

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Services

Palmera Media LLC provides creative, marketing, branding, public relations, website development, digital marketing, social media management, photography, videography, event marketing, consulting, business strategy, and related professional services.

The scope of services for each client will be outlined in a separate proposal, estimate, service agreement, or invoice.

2. Website Use

You agree to use this website only for lawful purposes.

You may not:

• Use the website in violation of any applicable law or regulation.

• Attempt to gain unauthorized access to any part of the website or its systems.

• Upload malicious software, viruses, or harmful code.

• Interfere with the operation or security of the website.

• Copy, reproduce, or distribute website content without our prior written permission.

3. Intellectual Property

Unless otherwise stated, all content on this website—including text, graphics, logos, branding, photographs, videos, designs, icons, downloadable materials, and other content—is the property of Palmera Media LLC or is used with permission.

No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written consent.

4. Client Responsibilities

Clients agree to:

• Provide accurate and complete information.

• Respond to requests for feedback and approvals in a timely manner.

• Supply all necessary materials required to complete the project.

• Obtain any required rights or permissions for content provided to Palmera Media LLC.

Clients are responsible for ensuring that any materials they provide do not infringe upon the intellectual property or legal rights of third parties.

5. Payments

Fees for services are outlined in individual proposals, contracts, or invoices.

Unless otherwise agreed in writing:

• Payments are due according to the payment schedule provided.

• Deposits are non-refundable once work has commenced.

• Late payments may result in delays, suspension of services, or additional fees where permitted by law.

Palmera Media LLC reserves the right to suspend work until outstanding balances are paid.

6. Revisions

Projects may include a specified number of revisions as outlined in the applicable proposal or agreement.

Additional revisions or work outside the agreed scope may be billed at our standard hourly or project rates.

7. Project Timelines

Estimated completion dates are provided as good-faith estimates.

Project timelines may be affected by:

• Client delays

• Changes in project scope

• Delayed approvals

• Third-party service interruptions

• Circumstances beyond our reasonable control

Palmera Media LLC is not responsible for delays caused by these factors.

8. Third-Party Platforms

Our services may involve third-party platforms such as social media networks, website hosting providers, analytics tools, payment processors, or advertising platforms.

We are not responsible for outages, policy changes, service interruptions, account suspensions, or actions taken by third-party providers.

9. No Guarantee of Results

Marketing and advertising outcomes depend on numerous factors beyond our control.

While we strive to deliver high-quality services and strategic recommendations, Palmera Media LLC does not guarantee:

• Sales

• Revenue increases

• Search engine rankings

• Social media growth

• Advertising performance

• Lead generation results

• Business success

Past performance does not guarantee future results.

10. Limitation of Liability

To the fullest extent permitted by law, Palmera Media LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or services.

Our total liability for any claim shall not exceed the amount paid by the client for the specific services giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Palmera Media LLC, its owners, employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from:

• Your use of our website.

• Your violation of these Terms.

• Content or materials you provide.

• Your infringement of the rights of any third party.

12. Confidentiality

We respect the confidentiality of our clients and will not disclose confidential information except as required by law or with the client's permission.

Likewise, clients agree not to disclose proprietary information, strategies, pricing, or confidential materials belonging to Palmera Media LLC without prior written consent.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. External Links

Our website may contain links to third-party websites for informational purposes. We do not control or endorse these websites and are not responsible for their content, policies, or practices.

15. Changes to These Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised Effective Date.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict of law principles.

Any legal action arising out of these Terms shall be brought in the appropriate state or federal court located in California.

17. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Palmera Media LLC

Website: https://palmeramedia.co

Email: admin@palmeramedia.co